Areas of Exceptional Performance

and Improvements: “People skills,

Amber D. Collins

ability to motivate others, commands

respect from others, very easy to

work with, helpful, and fair with

employees.” 2006 Performance

Appraisal, A.E. Fickert

“…You are such an asset to our team

and I am so happy to see your

continued development, your

positive, professional attitude is so

important. You are very much

appreciated. Keep up the great

work!” – 2008 Thank You Note,

A.E. Fickert

“…and I love hearing things that are

getting accomplished because of you

and your leadership. Thank You

Again and keep up the great work!”

– 2009 Thank You Note,

A.E. Fickert

“…I really appreciate your quick

follow up on all my requests!” –

2011 Client’s Principal,

CSE Engineering & Consulting

EDUCATION:

2001 - 2003

Sinclair Community College

Dayton, OH

CIS-Network Engineer/Accounting

GPA 3.2

Coursework: Macro/Micro

Economics, Accounting, Business

Law, Principles of Management,

Intro to Operating Systems, Anatomy

& Physiology, Medical Terminology,

Interpersonal Communication, Intro

to Health Care Delivery and Practice,

Sociology, Allied Health Informatics,

Sociology

1999 - 2001

Cincinnati State Technical &

Community College

Cincinnati, OH

Civil Engineering TechnologyConstruction

Management

Coursework: Intro to CAD, Precalculus,

Physics, Labor

Management, Construction Mgmt.,

Construction Estimating, English

Comp. I, and II, Surveying

Measurements, Surveying and

Architectural Drafting, Surveying

Calculations, and 3 quarters of

Cooperative Education and Training

1121 Trudy Court , Lebanon, OH 45036 •937-776-8537

• ACol l insrei@gmai l .com

PROFESSIONAL SUMMARY

A versatile and instrumental key leader in all aspects of business with specialized

expertise in analyzing, developing, project management in construction, and

implementation of policies and procedures. Over 10 years direct experience of accounts

payable, accounts receivable, customer service, business operations, office management,

marketing, payroll, human resources; and information technology. Progressive and

developed experience in managing projects and coordinating strategies in both

operations and administration. Advance knowledge with technology and computer

information systems such as networking, software, hardware, and troubleshooting.

Specialized emphasis and experience in the construction and restoration industry.

PROFESSIONAL ACCOMPLISHMENTS/SKILLS

Exemplified a professional influence by an active style of management and motivation

to both office and field staff. Developed a division of business within restoration and

was able to supersede goals of 40% to 60% Gross Profit Margin per job within that

division. Restructured the administration and accounting staff and their functions for a

more efficiently ran business. Evaluated data and improved reporting for accurate and

precise information to create a results driven environment. Created MS Excel workbooks

with Visual Basic for timesheet input and reporting purposes. Reviewed proposals from

business management, accounting, and information technology; and acted as a liaison to

facilitate and influence recommendations. Promoted from Project Administration

Assistant (PAA) to Contents Estimator, then to Restoration Project Coordinator and then

to Office Manager over a period of three years. Acquired responsibility to manage and

punch out a restoration project within 3 months of employment.

Administration

  · Developed procedures for starting new projects to improve internal communication.

  · Established new hire employee papers/packet for a newly devised

establishment/firm.

  · Experience with Contracts, AIA Documents, Pay Applications, Change Orders,

RFI’s, Lien Waivers, Notice of Commencements and Furnishings, Bonds, and

Liability Insurance, Project and Cash Projections, Job Tracking.

  · Created WIP dashboards utilizing various programs and MS Excel.

  · Developed PAA position for four new hires and my successors.

  · Responsible for cash flow, making bank deposits, running union payroll reports and

certified payroll, payroll for up to 40+ employees and organizing company’s

DFWP.

Operations/Office Management

  · Analyzed company issued customer credits and write-offs objectively and

responsible for approving or denying.

  · Processed anywhere 1600+/- (AP) invoices per month through JD Edwards AS/400.

  · Managed jobsites; scheduled subcontractors and in house crews; estimated,

budgeted jobs, ordered & coordinated labor & materials for jobs; approved invoices;

billed for jobs; and negotiated with insurance adjusters.

  · Created templates and a process to secure prospect leads.

  · Maintained contracts and job books, RFI’s, lien waivers, completed proposals, and

attended pre-bid meetings.

  · Supervised office from day to day and up to two divisions in operations.

  · Maintained Server backups, setup new users and managed user accounts in

Microsoft Exchange, created shares, setup static I.P. printers, setup new computers,

troubleshoot networking issues, supported 17-20 users and their technical and

software questions/issues

SOFTWARE KNOWLEDGE

  · Quickbooks

  · Peachtree

  · Great Plains

  · Timberline

  · A-Systems (JobView)

  · JD Edwards A/S 400

KEY TRAITS

  · Analytical

  · Honest and Integrity

  · Approachable

  · Strong Work Ethic

RELEVENT EXPERIENCE

Dugan & Meyers Construction Co., Inc.

Project Coordinator

All Clear Restoration & Remediation, LLC

Office Manager

Unified Construction Services, LLC

Project Manager

CSE Engineering & Consulting, LLC

Office Manager & Engineering Technician

A.E.Fickert

  · VOIP Phones & TCP/IP

  · Xactimate

  · JPP

  · POI (Pack-Out Inventory)

  · Application Xtender

  · ACT

  · Medical Manager

  · Citrix Meta-frame

  · MS Exchange Server

  · MS Word, Excel, Outlook,

Access

  · Resourceful

  · Technical

  · Diplomatic/Personable

  · Versatile

Cincinnati, Ohio

  · Results Driven

  · Determined

  · Leader and Motivational

  · Loyal

01/2013 – Present

Santa Rosa Beach, FL 07/2013 – 10/2013

Kettering, OH

West Chester, OH

Dayton, OH

Restoration Project Coordinator / Office Manager / Contents Estimator

Baker Concrete

Monroe, OH

Accounts Payable Clerk / IT Network Technician-Helpdesk

AWARDS, ACCOMPLISHMENTS, and CERTIFICATIONS

  · Notary Public

  · CE Management & Leadership Skills

(Rockhurst University)

  · Network + Certification

  · 2003 Spring Quarter Dean’s List-Sinclair

Community College

  · ASCR Certified (Associations of

Specialists in Cleaning & Restoration):

Water Damage Technician •Restoration

Technician

CLUBS AND ORGANIZATIONS

Warren County Kennel Club

  · IICRC Certified (Institution of

Inspection Cleaning and Restoration

Certification): Textile Restoration •Odor

Control •Fire & Smoke Restoration

•Sewage Remediation •Water Damage

Restoration Technician •Carpet Cleaning

Technician

12/2011 – 05/2013

09/2010 – 12/2011

03/2006 – 03/2009

03/2000 – 04/2003